Frequently Asked Questions
Everything you need to know about our handcrafted treats.
Are your doughnuts made fresh daily?
Absolutely! We pride ourselves on baking every single doughnut from scratch every morning using premium, locally-sourced ingredients to ensure maximum freshness.
Do you offer nationwide shipping?
Currently, we offer local delivery and nationwide shipping for our specialized 'Doughnut Kits' and merchandise. Freshly glazed doughnuts are only available for local delivery to maintain quality.
Do you have vegan or gluten-free options?
Yes, we offer a selection of vegan-friendly doughnuts every day. While we do offer recipes made without gluten, please note that all our products are prepared in a kitchen that handles wheat and flour.
Can I place a custom order for an event?
We love being part of your celebrations! For large events, weddings, or custom corporate orders, please contact us at least 72 hours in advance through our catering form.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with your order, please contact our support team within 24 hours for a resolution.
How should I store my doughnuts if I don't eat them immediately?
Our doughnuts are best enjoyed the day they are purchased. If you must wait, store them in an airtight container at room temperature. We do not recommend refrigerating yeast-raised doughnuts.